PRIVACY POLICY
Looking after your information.
This notice explains how Suds & Spruce uses information submitted through this website. For privacy questions, contact hello@sudsnspruce.co.uk.
INFORMATION YOU PROVIDE
When you request a quote, we collect your name, phone number, email, property address or postcode, requested service and message. You can choose to include a photo. Please avoid uploading images that show people or unnecessary personal information.
HOW WE USE IT
We use these details to respond to your enquiry, assess your gutter cleaning or repair needs and arrange requested work. The lawful basis is taking steps at your request before entering into a contract, or fulfilling a contract when work is agreed. Submitting an enquiry does not subscribe you to marketing.
STORAGE AND SERVICE PROVIDERS
Enquiry details and optional photos are stored privately using Lovable Cloud. Website hosting, storage and email providers may process information on our behalf to operate this website and deliver enquiries. Information is not available for other website visitors to browse.
RETENTION AND YOUR RIGHTS
Information should only be kept as long as needed for the enquiry, requested work and applicable legal obligations. You can contact us to request access, correction or deletion of your information, or to raise a concern about its use. You can also complain to the UK Information Commissioner’s Office at ico.org.uk.
COOKIES
This website does not add advertising or marketing tracking. Essential technical services may be used to operate the website securely.